Privacy Policy

Last updated: 22 February 2026

Main Traders (Pty) Ltd Tradefirm Group Company (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable South African data protection laws, including the Protection of Personal Information Act, 2013 (“POPIA”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect personal information including but not limited to:

  • Name and surname
  • Contact details (email address, phone number)
  • Company information
  • Any information you provide through contact forms or enquiries
  • Website usage data (cookies, analytics information)

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide services
  • Communicate with you regarding products or services
  • Improve our website and customer experience
  • Comply with legal or regulatory requirements
  • Maintain internal records

We will only process your personal information where we have a lawful basis to do so.

3. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

  • Service providers assisting in business operations
  • Professional advisers
  • Regulatory authorities where required by law
  • Members of the Tradefirm Group where necessary to deliver services

All third parties are required to protect your information.

4. Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance user experience and analyse website traffic.

You may choose to disable cookies through your browser settings.

We implement reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, or alteration.

However, no internet transmission is completely secure.

6. Your Rights

Under POPIA, you have the right to:

  • Access your personal information
  • Request correction or deletion
  • Object to processing
  • Withdraw consent (where applicable)
  • Lodge a complaint with the Information Regulator of South Africa

7. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

Main Traders (Pty) Ltd
Email: admin@maintraders.co.za
Phone: 011 210 0700
Address: 6 Kindon Road, Robertsham, Johannesburg, 2190

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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